C & J Auto & Truck Service Center Reviews
Read reviews from customers who come to C & J Auto & Truck Service Center for their car or truck repairs. Learn more about their experience and results.
Pretty nice people, do good work. I think one time i was missing a lug nut after they replaced my brakes, but they made it right by addressing that and giving me a free oil change. I just wish they were open on Saturdays
DK D
Polite and quick.
Rashella Callahan
great customer service as always. go see Brittany!
Bryanna swope
I HIGHLY RECOMMEND THESE FOLKS. I WISH WE HAD SUCH A PLACE WHERE WE LIVE....WE WERE TRAVELING TO CHESTER VA. WHEN OUR CAR BROOK DOWN. OUR FAMILY ONLY KNEW OF A TIRE SHOP WHERE THEY TOOK THEIR CARS. I WAS NOT COMFORTABLE WITH A TIRE SHOP WORKING ON OUR CAR, SO I WENT TO GOOGLE AND SAW THE GREAT REVIEWS FOR THIS PLACE. I TOOK A CALCULATED RISK, NOT REALLY KNOWING THESE PEOPLE PERSONALLY. I AM SO VERY GLAD I DID. THEY WERE VERY HONEST ABOUT EVERYTHING, FROM THE BEGINNING TO THE END WHEN I GOT THE BILL. NO SURPRISES OR DELAYS. THEY DID EVERYTHING JUST AS THEY SAID. VERY PROFESSIONAL AND HONEST FAMILY BUSINESS.
Kim Latham
I take my vehicles here for any and everything. Everyone is nice and professional. Service is always fast and everything is always fixed right. I'd recommend them to anyone. Definitely a place people can trust with your car or truck
Kevin L
Came in to get back tires and inspection done ,the front desk rep Brittany did amazing. She was quick, kind and responsive. Never had a problem coming in here and always does the job right. Highly recommend
Carol Fields
Honest and very decent people work here. Trustworthy ? they take care of all our families cars. Give them a shot, and you won't be sorry. Support local business.
Martha Williams
They fixed an intermittent problem with my 2000 4Runner that I have been struggling with for months. After picking up the vehicle, I had an issue on the way home. I called them about it and within minutes they came to my house to check it out! Now that's great customer service! Turned out to be a loose wire. I highly recommend these folks!
Bobby Coghill
Fast and friendly service got my work truck right back on the road I highly recommend!!!!!
Josh Rook
This place is absolutely amazing. They were not only quick and professional but they are humble and real people. Wayne went above and beyond on my vehicle ensuring its safety even when there was a small hitch the problem was corrected quickly and they weren't offended over the issue at all! Olivia the office staff is absolutely the kindest sweetest person, she gives the best customer service. If you want to have someone fix your car who Knows what they are doing and also does it effectively and who will treat you as a whole person, come here. By far the best in RVA
Brittnie Scholes
The sweetest people I have met. So caring about my car issue, they got right to it when I came in. Can't thank them enough for their bright energy to help my car. Love you guys. I'll be back for sure!
Irina Croston
I had my Outback towed there because of great ratings. Although they couldn't the work in the time I needed (because I was out of state and need to get back home), the two ladies and mechanic that I interacted with were knowledgeable and so helpful! If I need future work in the Richmond area, I would not hesitate to have them do the work!
Robert Lockamy
They take good care of us
Keith Ross Sr
River Bend Auto Care was excellent in checking my care and repairing after a scary moment of almost losing my front wheel on I-95. Just a half mile from the next exit someone referred me to them and it was a blessing as I was still 4 hours from home. Immediately looked at my truck and saw the problem, quickly ordered the parts from local shops and we were on our way. Cost was as I expected for the type of repair. Everyone from the 2 super nice ladies at the desk and all the mechanics were great, helpful and cared about getting us back on the road to home in MD!!
Kimberly Crowl
Good people, they aways take good care of us
Lamont Ross427
I came by to get an inspection! Had a great experience, super fast service! Front desk workers were professional and very welcoming! Couldn't recommend them enough!
Daphney Turner
Wonderful people who are genuine and do good work as well as the cheapest prices you'll find, I don't take my car anywhere else for anything anymore
Devin Garrett
I love bringing my vehicles to River's Bend Auto Care. Everyone is professional, courteous, and pleasant to be around. The two ladies at the front desk are hilarious. They always find a way to make me smile. Kudos to every technician for their expertise and customer service!!!!
C Cox
The folks at c&j gave out of this world service and went out of their way to solve the complicated issue with my vehicle. They always kept me informed and apologized for any extra time that was taken. In the end, the total for the repair of my vehicle was less than estimated. How often does that happen? I can't recommend them enough!
Heidi Williams
Great Business! Great Service! Smiling and laughing while waiting! Could not have asked for better service! All our needs, resolved! Our vehicle's new care takers!
EL Ingram
Delightful service and friendly people. It didn't take long for my vehicle to be ready.
Drew browne
great, quick, and honest! couldn't recommend more ???
Mackenzie Mitchell
I was super impressed with the service I received. I was early, but they took my car immediately. The experience could not have been better. Five out of five stars. I wish I could add a sixth ?.
Rich Sutter
Great,good customer services, nice and good
Tuyetmai Chau
This review is long overdue. I found this shop via Google search and review in a time of need sitting along highway 295 with a dead car. After dealing with a major dealer and the cost more than 3 times what C & J would charge, I got the car towed to them. Being more than 200 miles from home and 350 from my destination they brought ease to the situation. After some diagnostic testing they fixed the problem. They kept the car secure until I was able to arrange transportation back to Chester, VA. The car finally got me to my final destination ?? the beach! Thank you to everyone at the shop to make another happy customer!
Mark Siems
Always a positive experience. Everyone is super helpful and pleasant to work with.
Jeremy Hurley
Wade saved the day! I not only received outstanding service, everything was also done in such a timely manner, I left happy and with my wallet intact-- I'm grateful to C&J and the amazing people who work here!
Mar L
I broke down driving through Virginia. I knew nobody, and had no idea who to take my truck to. A guy from VDOT stopped and blocked traffic while I waited for a tow truck and recommended C & J. I was glad I took his advice. I verified their diagnostic assessment, and compared their pricing to my mechanic back home. They were accurate, very fairly priced, and my truck was fixed sooner than expected. Amid a series of difficult events, my experience with C & J felt like I'd won a lottery. 10/10 would recommend ??
Eron Black
Always friendly and gets our car and truck ready in record time. We just keep going back. We were so grateful to find them after moving here two years ago.
Elle Felts
I came across these guys in a moment of need and Mr. Wade & the entire team were absolutely the kindest! They quickly helped me figure out what the issue with my car was and got it fixed as fast as possible so I could continue with my journey. Forever grateful for people like that and I wish there were more businesses we could trust and count on like and with the kind of service these guys offer.
Gabriela Scharf
Great service - friendly and efficient staff. Reasonable/good pricing. I got an oil change and state inspection in only 45 minutes and, most importantly, they didn't try to sell me things I didn't need like a lot of places will do! I will definitely use them again in the future!
Jenn Sions
I normally don't leave reviews, but the staff here are amazing! They were extremely busy, but still took the time to thouroghly address my concerns. I will definitely return!
Erica Kirkland
Went to have my vehicle inspected and Norman made sure my vehicle was safe for the road and didn't try to sell me on anything that my vehicle didn't need, greatly appreciate the service and friendless of the staff, definitely will send more business here
Zac Talley
I've used this shop for 8 years and they have always treated me with respect and honestly.
Katia Hudson
Had my car repaired there and they did a great job. Very friendly customer service and great prices. Great accommodations with appointment time also.
Nikeita Watson
Very friendly and professional! I highly recommend them !
Laurie Miller
My friends recommended C & J Auto on Jefferson Davis Highway. I needed some work done on my car so I stopped in for a quote. The staff was friendly and knowledgeable and explained things to me that I could understand. I was given a fair price and they were able to take care of my car the next day! I couldn't be happier. They will be taking care of my car from now on. It's great to have a mechanic that I trust and feel comfortable with. Thank you so much for everything! Beth Kendall
Beth Kendall
I plan to go back on next repair.
Rich R
Great folks, and no nonsense
bassboy94
Went in for a state inspection.. Omg.. They were so amazing and funny.. The gentleman laughed at me.. Cause I had so many things on my keys.. They don't know how much they made my day by smiling.. Thanks.
Delores Smith
They are life savors. Great customer service, fast and efficient work!
Aaron Ward
Super friendly and helpful. I have taken my car to C&J for years. They have always treated us right.
Robert Ratliff
By far the best auto mechanic I have ever used. This is the place to trust a family vehicle to.
Brennon Rinderknecht
Good experience as always and very friendly people.
Joyce Swope
I have brought my 21 Hyundai venue up there for inspection and everything was good. The gentleman was doing everything right it was on everything he was on time as my time was scheduled. He was a very good inspector. I will definitely come back to y'all for C & J Auto and spread the word to everybody else with the place you can go and get inspections.
Teresa Danet
We loved these guys. It was our first time there, and they treated us like family. We will definitely go back whenever needed
Elle Felts
I am new in town and I was looking for mechanic shop that can look at my car the same day because the engine light turned on. I called two different mechanic shops first and called C & J to compare prices. C & J service is very reasonable and less expensive comparing to the two shops. The best part about C & J is that when I called, they were able to take care of my car immediately and the customer service was excellent. They did a diagnostic test and since the result/codes was caused by changing the battery, C & J did not charge me for the diagnostic test. Thank you C & J! If you are looking for auto services, I would highly recommend this shop.
JB Balmier
Quality work, very knowledgeable and professional. They definitely try to educate and help you understand why or what needs to be done instead of the typical "selling jobs" that you get from most places. Got the job done and went above my expectation. Definitely recommend this place for any type of work. From engine, suspension, brakes, drivetrain I thrown it all at them and was met with nothing but quality workmanship. No complaints.
Cory Church
Took our F-150 up to get the rear end fixed and Wade and his team were absolutely amazing. I am extremely happy when the the work done by them and even asking for other things to be done last minute, Wade had no problem taking care of it for me. Absolutely recommend anyone to go there.
Kelly Wells
River's Bend is my go to auto shop. From inspections to major repairs I have done it all. They changed my entire engine for me.
Alan Lezama
THE ABSOLUTE BEST & KNOWLEDGEABLE AUTO CARE BUSINESS IN CHESTER! HANDS DOWN A GREAT BUSINESS WITH GREAT PEOPLE!
Micheal Riddick
I highly recommend C & J!! I was referred to them through family and so thankful! My timing chain went bad on my 2011 Buick Enclave and they were the cheapest in price upon many others I checked! They had the 15 hour job done within 2 days and back on the road running smoothly. Fast forward 6 months later, due to other reasons and ofcourse a GM product my tensioner broke on my timing chain. Even under warranty, they still did not have to fix it but these kind souls upheld my faith in humanity and covered the repair! Olivia was very pleasant and kind to speak with the many times I called! Wade communicated every detail and was on top of getting my car on the road. Wouldn't go anywhere else!!
fortnite content
C&J has constantly proved timely, communicative, and fair. They're definitely my auto shop now.
J R
Great job inspecting, my daughter car.
Ricky Smith
They were amazing, and their efficiency was excellent. I called on a Saturday and requested my truck to be serviced as soon as possible. They had given me several options and requested my availability to see which best suits me. Feeling thankful, I asked to be serviced that following Tuesday morning; when I arrived at the facility it was clean, neat, and very well structured, with plenty of parking for customers. The office staff were very patient and considerate of all attendees in their establishment, offering refreshments and even requesting our permission and feedback before purchasing any parts or doing any additional repairs or fixes to the vehicle. I left feeling more confident than ever about the service I received from the team. I'll be sure to come back if I ever need to do anything with my truck again.
Erick Winston
Great group of mechanics!
Crystal Sanders
Superior service
Derryck Andrews
Great service very knowledgeable
Lawrence Early
I so appreciate the staff fitting me in the schedule for my state inspection for my truck. They were helpful and informative of what was happening in the process of the inspection. This was my first visit to this shop and I'll definitely be going back for my repairs!
Candice Halison
I actually Googled this company because my vehicle was having some issues with accelerating and the check engine light was on. I took my car in to their shop that morning and the process was amazing. Within an hour, they text me to let me know they had found the problem and what my estimate would be. I held my breath because I knew it was going to be bad. Well, guess what? It was totally affordable. They completed the work and sent me another text letting me know that my vehicle was ready for pickup. All of this was done within the same day. I can't believe I drove around like this for 5 months with these issues. Li'l Red-My car now runs like she did when I bought it brand new 6 years ago. Your shop and your team are awesome and I will definitely recommend this location to everyone I know.
Deborah Blount
I can't say enough about Bobby and his team! Been going to them for years and they are the best. Thank you guys for all you do.
Monica Thorne
Very honest people.
Shaq Ali
Excellent customer service and testimony to fair pricing and great service from repeat customers!
David DeCasseres
I had a overheating problem and the guys over there took good care of me. Had An inconvenience arise and they were as well very customer orientated. They Worked on having me leave happy and with my car taken care of. These guys are the best around. Special thanks to Wade and Aaron for making the process much easy and smooth very informative and responsive. Will be coming back for any repairs or maintenance!
Randon Flores
The absolute best auto mechanic I've ever had the pleasure of visiting! Amazing customer service and always so friendly.
Carly R
Marc is a Master mechanic and has a good crew of mechanics that can fix any issue you may have. I have trusted Marc with my cars for years. Now my kids use C&J for their cars. I personally highly recommend.
James Weeks
Technicians were awesome, and the service was excellent. I support local business when I can, and this is definitely one to show our support to.
Dale Nelson
I've been going to River Bend Auto care for several months for regular maintenance and a couple repairs on my Jeep Wrangler. Could not be happier. Super nice people and competent techs.
Michael King
When I was growing up, my grandad made sure to teach me how to do all my own work on cars, and I appreciate that. But sometimes there's just some jobs I can't do, mostly because of the specialized tools required. I like bringing my car here for those jobs. This place is fast, fair, and honest. I've been to other shops for work I can't do myself, but this place is best I think. I hope it stays that way, and I hope they're around for a real long time.
Johnson Eugene
My car wouldn't start in the parking lot of the library a couple blocks away, and I walked over and they sent 2 techs to go look at it and they were able to jump start it and bring it over. The battery needs to be replaced and they were quick and helpful when it was hot and I had two kids with me. The salesman spoke to my husband over the phone and explained the battery options and stuff with him since that's stuff I don't understand. Great customer service and quick. They even had some toys for my kids to play with in the waiting room.
Emari Gerberding
I took my 37 Ford streetrod pick up to get brake lights fixed. Most shops in the area didn't want to work on the truck because it is a ford with Chevy running gear. River Bend not only fixed in one day they were friendly and fair priced.
Wayne Pinkleton
The employees here are very friendly and helpful. All issues got taken care of and I would recommend this place to anyone looking for reliable service
Max Sharkey
Such lovely staff! Fit me in with an emergency fix and were wonderful. Great prices and good work. Two ladies at the front were amazing and had a great personality. Special thanks to Jake from State Farm!
ariana sterowski
There is a reason they have 4.8 stars with this many reviews. Even with issues that they had from the provider of the differential, they made it happen. My truck was a headache for them and for myself but they overcame and conquered. Thank you to the friendly staff as well!!!
Justin Benton
Love these guys and gals!
Terry Hicks
My husband and I have been going to this auto shop ever since we have moved in the area. Wade and the rest of the staff are very welcoming and knowledgeable. They provide awesome service.
Letitia Edwards
I'VE BEEN WITH THEM FOR YEARS. AT LEAST SINCE 2016...Their integrity is impeccable. Their service is second to none. I will ALWAYS use their service. I recommend them to everyone. PLEASE DON'T EVER CHANGE. I TRUST YOUR COMPANY'S ETHICS.
Simply Gem
Friendly staff made for getting my repairs there easier than elsewhere. They diagnosed the issue quickly plus did a free inspection. That was a good way for them to upsell me on the smaller, cheaper things that needed fixed while allowing me to keep in mind what I need to get done and how much that'll cost down the road. They were more comprehensive than other places I've gone to. Two people recommended them to me so I knew I found trust them and that they'd listen to me and actually fix what the problem is without a hassle, which they did.
Jackie Amidon Donaldson
I work at a neighboring business. I have used them for my personal vehicle, and our business vehicles. I have had nothing but great experiences with them. I recommend them to my clients and friends.
Gary See
Went to get my state inspection. Service was great and fast. The 2 women at the front desk were a joy to talk to while I waited. The mechanic who did my inspection was very detail oriented and had a great attitude.
Lavender Hendricks
Very helpful and kind people. Had an emergency problem on a road trip and they were able to get us in and fixed and back on the road within 2 hours
Aj Birmingham
Great customer service and the sweetest ladies!!
Kim Wyatt
I've been using C & J Auto for years, they provide great service.
George Fisher
Great staff! Reasonable prices. Excellent service. Timeliness was very good as well.
Vincent Myers
They was so friendly and caring and the work was done fast...
Robyn Soyars
Honesty, Integrity and respect, these people have it all. Was about to get charged almost twice the amount at the Ford dealership unnecessarily to pass inspection. They got my truck ready by the promised time. Highly recommend this establishment!!!
Ruben Sajnin
Very helpful and knowledgeable.
Wayne Jackson
Good friendly service, thorough and in depth vehicle inspection
Ken Alexander
Great service. As a lady it's a comfort to go to a shop and feel like you're getting honest service and great work. The ladies at the desk are kind and caring. And you don't feel when you leave you have been shafted. 10 out 10 highly recommend.
Tonya Martin
Great service.
George Northington
On our travels back from Florida started to hear a clunking sound coming from the rear of our 03 express van high top. We couldn't figure out if it was the differential or something else. Ended up spending the night in a hotel since everything was closed at 8pm. Made calls around to multiple shops, C & J said they could get us in. Once we limped the car over they put it up on a small lift just to start looking at it and allowing the other lift to finish its work. They found a leak coming from the differential. We assumed the diff was empty and maybe that went. After about an hour they found that the driver side rear tire was missing lugs and one of the studs actually snapped. So the tire was extremely loose and could of potentially fallen off on the drive home. The service was fast, they were on point, and took the time to thoroughly diagnose the problem. They kept us informed through the entire process. Highly recommend for repairs.
Alex Holschwander
Excellent service.
Bob Rorick
This shop is wonderful! Their work and recommendations make me feel like I can safely drive my car when I pick it up. They don't take advantage and try to upsell me, which happens all the time if I try to go to one of the chains for anything. And the owner is so kind!! He is running a fair and honest business that I would recommend to everyone!
Colleen Williams
Excellent service, awesome people, and fair pricing. If you have car trouble and are in the area give them a call.
Patrick Smith
C & J does professional work and makes their customers feel like family. They have serviced several of our vehicles and consistently go above and beyond what is required to make my wife and I feel valued. Thank you C & J!
Ryan Felts
I was referred to this shop by a neighbor due to me still being fairly new to the area and I wanted to write a review for this company. I enjoyed my experience (I had to have a starter repaired). I like how they give the part # on the invoice of my receipt letting me know that it wasn't a reman but a new starter. I am a woman that DOES know her car parts, but I wasn't treated like how some individuals treat a woman/talk down to a woman assuming that she lacks car knowledge. Plus a nice young woman works there anyway. I had to wait at least a week after the service was done to write this review in case something happened to make me change my mind, just being honest. Everything is all good. I have every intention on returning to have one more job done for my car. I think my 20 old year car is in good hands with them.
Kelly Rudd
I would give 10 stars if I was able. Wade and the rest of the employees are there for my elderly dad's car whenever we need them. Even on the spur of the moment they rise to the occasion to help. They treat my dads caregivers with respect and keep the car running safely. I recommend them wholeheartedly.
Anne Carr
They were very helpful.
Gloria Harris
Couldn't ask for better service. Easy inspection appointment, was in and out in less than 30 minutes. Definitely coming back for all our service needs.
peter drake
Amazing mechanics and techs. The owner wade is very knowledgeable and helpful and the receptionist is very kind
Cameron Sewalish
Great all around service
Michael Evans
Inspection
David Prather
The technician Mr. Atkinson did an amazing job. He was polite, timely, precise, and kept my car clean from oil & grease while he was inspecting it. I have had a previous shop get grease and oil all over my seat and my floorboard, so this was important to me. I absolutely will be going back again for my car needs.
Manda Walls
They were awesome.
Abrainette Jackson-Kouadio
Staff was awesome & friendly answered all my questions. Would definitely recommend. Honest and reliable.
Sandy Henderson
Had my state inspection done here. Friendly, quick service. They were able to fit me in the same day I called. All the employees made me feel welcome.
Kelly Breakall
Car is back to normal. Was with out car for two months felt lost, they got me back on the road within leas than a week of finding them.
Tazhani Richardson
Very professional and very knowledgeable got right to the problem and the price was reasonable. Give River's Bend Auto Care a 10. PS close to were I live.
Beverly Johnson
C&J towed, replaced a fan belt and hose on my 1985 Vanagon...excellent personal and service...
Gary Coyne
Outstanding customer service. Best prices in town.
Gerry Alley
I had my car towed there my car wouldn't crank so they found out the problem it was my starter. I'm very pleased with their knowledge of cars. I will be using them for now on.
Kevin Edwards
My radiator blew up on a trip from DC to Raleigh. C & J fixed it right away and had me back on the road in 4 hours. All of the employees were great!
Shelly Naisbitt
Fast and friendly service! They make you feel very welcome and are kind to those who aren't good with cars and will answer any and all questions or concerns you may have. They genuinely want you to understand what exactly is wrong with your vehicle and how they'll fix it. Their service is straight to the point and fast. My car was making a weird clanking sound when I turned, and I brought it in on a whim when the sound had gotten worse and they were more than happy to help resolve the issue even though they seemed pretty busy. Most places would have turned me away being so busy, so I greatly appreciate that they helped me out. 100% recommend coming here!
Kayla Nisewonger (KayBear)
Wade and the guys are absolutely a blessing to the Chester area. The guys know their business and will not take advantage of you. I've used them on several occasions and the work was 100% great. The business has grown over time and continues to grow thanks to quality work affordable prices and downright home folk service. Thanks guys.
Dickie Ashe
My wife's van was having issues keeping the air conditioning nice and cool, especially in the back for our kids. After getting the run around at another shop "because the car is black, it's normal", we decided to bring it here. We are extremely pleased with the services we received. They found the problems, got the warranty taken care of so we only came out of pocket for our deductible. As hard as parts can be to get right now, they still had it finished in a day and everything is running perfectly now!! Will continue to come to them for any service we need from now on! Very friendly and genuinely care about customer satisfaction.
Christopher Hanchey
The best nice honest people ever!!!
Said Benmansour
Excellent customer service!!!!!
Yvonne Kendall
First time customer. Work was done well, on time, and at a fair price. Wade Clark is someone you can discuss your automotive issues with and get some sage advice. I?m making C&J my go-to guys for service on my cars and truck. I?m optimistic that Wade runs the kind of business that earns repeat visits.
Daryle hurt
Very helpful & as speedy as possible considering delays from the dealership on a needed part. Thankful they dealt with the dealership so I wouldn't have to. I would have been charged so much more at the dealership, but C&J was much more reasonable in comparison & much more pleasant to deal with. Got my car's stuck rear hatch fixed, a bulb replaced, & my state inspection done all at once.
Kimmie Lambert
Amazing work - diagnosed a violent vibration to a simple cause and fixed it for $20! These guys know their stuff!
Michael Arndt
Quickest turn around I have ever heard of, and they were pretty busy!
Jeffrey Williams
Everyone was friendly and professional.
Delva Mallory
Always a good experience whenever I take any of my vehicles here.
Shavon Davis
Extremely friendly. As a first time there they really made me feel like family! Thank you guys so much for the fast and friendly service!
Crazy Red - Christy Brown
Called in for availability for State inspection around 11am. Was told they could get it done that day. Dropped off by noon and had a text by 4pm. Will definitely use them again!!
Telly Keys
Amazing mechanic shop! I'm new to the Chester area and my car A/C broke! I'm so glad to have found them through a google search. Immediately the store manager got me in right away! He is a great leader! He is honest and trustworthy! He has a desire to educate and treats his employees very well! On top of all that this place is affordable! As a women it's so hard to find a decent and honest mechanic shop that won't rip me off or take advantage that I'm a women! My A/C is running ice cold! I highly recommend this place!
Genesis J
Very courteous, friendly and professional service. I was pleasantly surprised, not only with the way I was treated as a customer, but the way I saw all the other customers being treated also. I would gladly recommend this place to all of my friends and relatives.
Ian Lucas
New in the area and the oil pressure in my Volkswagen was low. I had no idea what that meant so I took it here to figure it out and they're the best! Got me in right away, everyone working there was so nice and informative. Car was done and checked on within just a few hours and they explained the issue to a definite non-car-person so well. Will definitely be going back!
Lindsey Call
Best service place I have ever been too!!! Will be going back and sending all of my friends!
Debbie Mcfadden
Everyone I came in contact with was very friendly and courteous. I will bring my vehicle again.
Rosa Pittman
Excellent experience. Inspected my vehicle and let me know front brakes were getting close but were fine for now. Very honest people.
Danny H
Very great at what they do & customer service is immaculate!
Lauren Din
Fantastic auto shop! Extremely professional, fast service, and reliable. I could not ask for more in an auto shop!
Ethan Porter
I have been to C&J a couple of times and they are hands down the only place I will be taking my car from now on. They went above and beyond for me today. They are genuinely nice people and I greatly appreciate their help today!
Amber N.
Kind employees and quick work!
Courtney C
Great customer service, great prices and great mechanics, save your time and money and just go to C&J.
Jose Luis Avalo
Excellent Customer experience. Friendly and honest. Second to none.
Rasheed Diallo
River's Bend Auto Care and staff are amazing. I was on my way to an appointment in Richmond and my truck broke down 2 miles from this shop. I tell you they went above and beyond to get my truck straight. I appreciate you all so much. I missed my appointment but it is rescheduled 2 weeks from now. Everything worked out, Praise be to God. Thanks Staff of River's Bend! They replaced bearings and hub.
Danna La'Mark
The best service ever. Everybody was great and heather is the best wouldn't take my car nowhere but there. Good service and fast highly recommended.
Cee Da'Realist
Excellent service, knowledge and convenient to my home.
Albert Hawthrone
Great
Sarah Henson
Fixed my back up camera. Easy to work with would recommend!
Tiffany Jones
Quoted me a fair price, did everything extremely quickly, easy process, and friendly service.
Riley Angel
Awesome customer service!! Great people!!
Diana Hutchison
I have been having a problem with fuses blowing which wouldn't allow me to roll my windows down, lock my car doors, open up my truck and my car remote didn't work as well. It took them no time to solve my problem., I was apprehensive about getting electrical work done in fear of having to pay a lot to fix the problem. I spent money on parts and labor and no one was able to fix the problem. They fixed the problem and it was way less money than what I expected to have to pay. I will be using their service for all of my vehicle needs. Highly recommend.
Patrice Jones
These guys seem legit. It's hard to find a good and honest mechanic. So far they have properly diagnosed and repaired a few vehicles for us over the last 2 yrs. The team there seems to work well together and I like that they check with me BEFORE doing extra work instead of just doing it and telling me when I get the bill
R Brooks
River Bend Auto was very professional, warm and inviting place to do business. The work was done ahead of schedule and very reasonable price I will definitely do repeat business.
Carlton Burgess
Exceptional customer service, they went above and beyond to fix my vehicle. The prices are better than their competitors.
George Figueroa
I've used their services on a previous vehicle. They appear to be genuinely friendly and knowledgeable mechanics. They were concerned about our mechanical needs. They took care of our vehicle and took a personal interest in making sure that we were satisfied and offered assistance beyond the manufacturers warranty, if anything should happen.
Dr. Ron Johnson
My car broke down heading to a mini-vacation. This was the closest repair shop and they took care of my car & worked with me. Greatly appreciated!
Liz Moore
Great service and very friendly staff.
David Williford
Very orderly, kept me posted and had my car ready in a timely manner!
Anthony Mapp
My experience at River's Bend Auto Care is always a great experience, they really meet their customer's needs. I recommend you go see them for any of your car needs. I rate them a 5 star rating go see them today.
Helen Davis
The service personnel and mechanics of River's Bend Auto Service provided me with exemplary service. I was on my way home to Wilmington, NC from a trip to Pennsylvania when my car went dead at food stop in Chester, VA. I replaced the battery, however, all the "need service" warning lights flashed on. River's Bend Auto Service was highly recommended to me so I traveled there hoping that my car would make it without stalling out. The mechanics checked my battery and alternator as well as other areas under my hood. Meanwhile the service women behind the desk spent a better part of an hour calling around to various auto stores and a dealerships inquiring about the immediate availability of alternators in case the latter needed to be replaced. It was suggested that I go to the only Honda dealership around which was about a twenty minute drive in order to have my car diagnostically evaluated. I did so and Honda reset the codes on my car and all was well. River's Bend Auto Service would not have been able to do that but recognizing that I needed such help stirred me in the right direction so that I could then drive home the same evening free of difficulties. This time and effort on their part was provided without charge and with concern for my well being. They called me to make sure I found the Honda dealership and also the next morning to inquire as to the outcome. Words can not convey my appreciation and gratitude to all there for their help and concern. I highly recommend River's Bend Auto Service.
Carol Gallagher
Fast and efficient service. Honest about what's going on with my vehicle and pointed other things out that may be a problem in the future.
Fritz Rethemeyer
Everyone was very polite and friendly.
Ronald Smith
The staff was very friendly and accommodating and the pricing was fair. It seemed like a fun workplace too, which is a plus in my book. They were able to schedule me in pretty quickly and the oil change and inspection was done in an hour. And as a bonus, the sticker for next oil change was reflective of my actual car and the type of oil it uses (synthetic) rather than the generic 3 month/3,000 miles other places have stuck on. All around pleasant experience and would recommend them as my friend and her dad recommended them to me. I live in Richmond city but it's worth the drive for nice, honest people and fair pricing.
Nick Court
Efficient and reliable service. Will be back.
lmn12170
We had one of our work trucks have serious brake issues while our guys were working in the area. Going off Google reviews I choose this repair shop. Not being there in person made this a bit challenging but through phone conversations with these guys, they repaired the truck working it into their busy day. Highly recommend!!
Beth Lasater
Service is great here, very friendly staff and had a great experience. Would definitely recommend for your car and truck services.
JFJ
The manager is the best! I would definitely suggest this business for women to take their vehicles. They even have classes for women to attend so that they are more aware of what is needed for their vehicles to be safe!
Kathleen Irby
Oil change
Kenneth Merritt
Had an amazing positive experience!! Clean, professional, knowledgeable, efficient and reasonable prices. Ask for Wade. He is awesome! Going back for future services.
Chavonte Gillus
They always do great work! Millie and Bobby are super nice, will pick you up and drop you off.
Georgette Dilworth
They were very nice and diligent.
Loretta Tillman
I love C&J. They are very professional. I've been going there for over 15 years. I won't take my car anywhere else.
Dawn Kandris
From the moment I dropped my car off until I picked it up I was treated like family. Heather is awesome and up front with you and she tries her best to get you the best price. She keeps you in the loop every step of the way. The owner and the mechanics are all awesome. I would recommend them to anyone!
Alisha Scurlock
Several people provided direction to take my car to C&J. Excellent, reliable, fast and honest service. They also have upcoming seminars for women to learn about car maintenance and service which is much appreciated!
Amy LaVigne
I took my car to get inspected. The staff was friendly, polite, and efficient. I needed windshield wipers, they replaced them at a good price, and I was on my way. I'll definitely be back in the future when I need my car serviced.
Brandia Ginn
Greatest customer service ever, very clean facility.
Kathy Adkins
The employees were kind and helpful. The service appeared good, quick and their price was reasonable.
Jonathan Twilley
Awesome people
Mike Perry
GREAT PEOPLE AND GREAT SERVICE. My boyfriend and I have both gotten our cars serviced here and are continuing to get our cars serviced here. Whether it's an inspection, getting an oil change, or even getting a side mirror replaced, they got your back!
Kayliah Reed
This is an excellent place to go for auto service. I would highly recommend River's Bend Auto Care to anyone who needs auto service! They are friendly, courteous, professional, and very knowledgeable about their business. They are really prompt in taking care of your vehicle!
Dee Hale
Very professional, same day service and very affordable. I would highly recommend for your automotive needs.
Lisa Church
This company is amazing, I'm very grateful for them! They had fit me in last minute and finished my car by the end of business. I highly recommend and will be a return customer!
Tim Parks
I was satisfied with their repair work.
Akin L. Akinbuli
They are amazing I went there today and they figured out what was wrong with my car, even went above and beyond to contact O'Reilly on my behalf to make sure I was taken care of
jessica davis
C&J blessed my daughters and I. We have 1 vehicle. They not only fixed my car but they were Super affordable. Thank you all for helping me. I can now work without fear of breaking down.
Dina Moore
A great place to get your oil changed!
Barry Albert
Great mechanical service, customer service was outstanding, definitely will be going again if need be
james ingerick
Does great work with reasonable prices.
Big C's Mobile Auto Detailing LLC
Customer service was second to none. The staff went out of the way to get my vehicle repaired quickly. Highly recommend River's Bend Auto for your vehicle repair needs.
Jeff Lail
Dropped my car off early and picked it up after noon and it drives great. The office ladies were friendly and helpful. Will always go back when needed.
Debra Wrenn
Always honest, friendly and fair. Very reasonable prices and trustworthy! Will continue to go there!
Pam Farmer
Always a good experience when I need to utilize the this shop for services.
Jackson
Outstanding customer service. Very friendly and comfortable place to take your vehicle. Like all mechanic shops, they're busy, but they're always available to take care of you. You won't find better customer service elsewhere.
Nick Liguori
Heather was A++++++ in customer service! Mr. Mark the owner serviced my vehicle himself!! I WILL be a returning customer. The customer service and efficiency of service was above excellent
Barbara Maxey
If you are in need of good honest auto repairs and did I mention affordable.
Clarence Mickins
I had an oil change and state inspection done. They were fast, friendly and affordable. I'll definitely be returning.
Jason Bonner
Amazing experience! They had my car ready a day before I was initially told it would be. Very reasonable pricing and will definitely be using them for repairs in the future.
Felisha Feliciano
Great experience, look forward to using them again.
Todd Felts
I had my oil changed and they did a good job and are very nice people.
Rita Sebera
I went to C&J Auto to have brake pads put on my vehicle and they were honest enough to let me know that I really didn't need brake pads yet. I truly appreciate their honesty and the great customer service that I received at C&J Auto. I will definitely use them for all of my auto repairs.
Robin D
Took my car there yesterday for o2 sensor. Mechanic found the issue, but wasn't sensor!! He had car fixed same day and now it runs GREAT!!! I'd highly recommend Rivers Bend Auto Center for your car needs!!
Blue jay Bob
Speedy service, excellent and professional assistance. Will definitely be going back!
liz Lowe
I needed my state inspection done and I found this shop in a pinch! Very professional, didn't try to find things they can charge me extra for and got me in and out. I definitely recommend them if you need an inspection done.
A Jones
The staff at Rivers Bend Auto was very nice to me and very professional. Had my car inspected and back on the road again quickly. With minimal waiting time. I will definitely come back if I need more work done.
Linda James
Fast, courteous and competent. First time there for car inspection. One more car and motorcycle to go. Want to prove not all bad stories true. WILL tell you.
Edward Lindenmuth
Had an emergency and needed to have an oil change before leaving town. They got me taken care of very quickly. They checked the entire vehicle over to make sure it was safe and I'd have no issues during my trip! Price was very reasonable and I will definitely be back! Thank you!
Carolyn Marie
Had fuel issues with my car for MONTHS and every other shop I called either didn't know a solution or just wouldn't touch it. These guys knocked it out and did an amazing job! They also just recently fixed my truck that had a chronic steering rack issue and now it handles like a dream! C&J is the way to go no questions.
Najee
C & J provides quality work in a timely manner. I brought my car in for an oil change and was out within an hour. I'm glad I found them!
Tameka Jones
Great service and friendly people.
Donald Gleason
I had my inspection done and it was quick and easy and they assisted me with a windshield wiper issue. Overall a great experience.
Leeann Hunt
Friendly, honest mechanics who know their cars.
Tommy
Employees were very friendly and professional. I would definitely recommend.
Alonzo Paige II
Wade and Jess have made each of our experiences with them positive. The atmosphere in the shop is welcoming and friendly. They are professional, courteous, and use language that non-car experts can understand, as well. It is a pleasure to work with a shop that makes customer service a priority.
Michelle Stokes-Byrd
Did a great job at a fair price replacing bad wheel bearings on car, done in a timely manner. Would recommend!
Steve Harrell
Did a great job at a fair price replacing bad wheel bearings on car, done in a timely manner. Would recommend!
Steve Harrell
Great service. Honest people. They honor their warranties and make it right.
Cindy Hawkins
Great service. Honest people. They honor their warranties and make it right.
Cindy Hawkins
Great service. Honest people. They honor their warranties and make it right.
Cindy Hawkins
Great service honest place to get your car fixed
Mark Harlow
They were very helpful,knowledgeable and honest! I will definitely be using them again.
Mark McDaniel
Great service honest place to get your car fixed
Mark Harlow
They were very helpful,knowledgeable and honest! I will definitely be using them again.
Mark McDaniel
Took care of my truck and got me in my way
Donald Via
Mark worked with me to replace head gaskets on my 2005 LLY Duramax. Aside from a few minor things, and a long wait on the head shop, the work was done well. The price was very reasonable as well. Didn't replace anything that wasn't asked for. Put in ARP head studs as I'm running higher than normal boost and towing 10-14k regularly. Overall very satisfied with C&J. Very transparent, gave me back the replaced parts showing that it was necessary and made suggestions, but didn't push anything not needed. Over a thousand miles later, I'm getting better economy while towing and seeing cooler temps than ever. If I lived in Richmond, this would be my mechanic.
Nathan Hladky
Made an appointment for a state inspection. Inspection was done in 20 or so minutes. Staff was very nice. Will be returning in the future!
Andrew David Patac
Really great help with the situation with my truck. Good people!
Garrison Sloop
Quick service and polite staff
Ronda Leigh
Quick service and polite staff
Ronda Leigh
They got me in for a State Inspection and did a great job. Fast and Friendly service!!
Bradley Hudson
I was out in about 20 minutes for my state inspection. Staff were friendly
Call Me Ley
Very professional. Already told my friends about my great experience and recommended C & J Auto if their automobile starts to show signs of wear and tear
Jamil Jasey
Very. Nice and good people honest showed me everything and very. Good family business will use again
Paula Meadows
I have four vehicles an bring them all here for general maintenance. Very knowledge and capable staff that always does a great job. Mechanics take care of the problems and make you aware of any needs identified. You can trust in Rivers Bend Auto Care.
H Glenn
They were very polite. Sold me an amazing car and are always quick to communicate what is going on.
Alyallah Parham
The woman behind the counter was professional and polite.
Patrick Fleming
Good People
Billy Stafford
This company was awesome. I was able to have my car repaired the same day as I dropped it off. Everyone was professional and knowledgeable.
Cara Gill
Wade & Jess & their team are incredible! We've been taking all of our vehicles here for years now & have noticed a huge improvement in management since Wade stepped in! They're honest, fair & their customer service is incredible! We're extremely satisfied customers for life!
Amy Felts
The very very best!
Kathleen Aumann
Rivers Bend Auto always does a good job!
Joanne Dale
Needed work done on son's car. Very informative, knowledgeable and friendly. Will return for service on my other cars!
Laverne Johnson-Scott
I had inspection done. It was done in no time. Very happy with my experience.
mable farris
I walked in and they treated me like a real customer. I greatly appreciate that because it's hard to get real good customer service now a days. Thank you so much.
Alexander Johnson
Heather was A++++++ in customer service! Mr Mark the owner serviced my vehicle himself!! I WILL be a returning customer. The customer service and efficiency of service was above excellent
Barbara Maxey
Very accommodating, and punctual with a last minute inspection . Ladies in the office are very personable, professional and a hoot!!
Kristine Blouin
Motorcycle inspection. Great people and great service.
Carl Cencewizki II
Very kind and professional! Found time to fit me in and did my inspection in very little time. Highly recommend!
Mindy Cline
Great customer service
Erick Rogers
Great people! Def will be coming back again and again
Adam Borges
(Translated by Google) Great service. (Original) Buen servicio.
Wilson Garcia
Rivers Bend Auto is upfront, affordable, and honest about vehicle repairs. I can't recommend this shop enough! *** 6 Stars ***
Rashan Morris
Great and professional!
Mellow gta5 Lol
Ms. Heather, was superb in her customer service and friendliness. She was immediately able to give me any answers I needed about my vehicle and when I needed help setting something up after normal business hours so I could pick up my car after work, she promptly responded with a instructions on how to retrieve my vehicle if they were closed. Their prices were honest and fair and since I've picked up my vehicle it runs like the new car it is. Ty Ms. Heather and to the mechanic who stayed in touch and gave me a step by step on what I could expect. I give 5 stars.... Hands down, the best service I've had from an automotive repair company. You guys rock!!
Jason Toney
Excellent service and very timely with repairs. I will continue to bring all of my vehicles here.
Donovan Coffey
I had a state inspection done for my daughter it was done in a timely professional manner possible future usage for car services
Selestine Mckensie
I was a referral from a local Rim & Tire shop just around the corner and knowing that the Memorial Holiday wknd travelers are usually dropping vehicles off I walked in needing a state inspection and tram was very professional, inviting and extremely attentive. I was seen right away with no delays. Needed a rear 3rd brake light and 20-30 mins later I was in my way. Very clean environment including outside and inside, super nice crew and will definitely being coming back.....as a matter of fact headed there right now to see about a quick install of set of u-Bolts, lift blocks and two centering pins. Thanks.
Lily Limbach
Great service. Very professional, knowledgeable with expertise in whatever your car needs are.
Kat Morris
Very friendly and helpful. I was in and out in no time at all.
Jackie Wright
Superior Customer Service
Yook 345
Love this place. Brandon is the man
Michael DavidLoving
Very fast and professional.
Jody Meadows
Awesome customer service in and out in a minimum amount of time for my state inspection.
Barry Miller
I accepted unsolicited advice from a truck owner forum to trust Mark with my truck. While manufacturing delays are beyond his control, he kept me informed and has me back on the road. Glad I took the recommendation.
Fr. David Arnold
It was a pleasure to be there, they took care of me and my needs immediately.
Mary Carter
State inspection
Mischele Denise Higginson
Great communication
Danielle logan
I was pleased with their friendly environment and customer service. I had never been to this establishment. However, my Goddaughter (Antonia Saunders) needed to have service preform on her Vehicle. Of all of the Auto Repair Shops which I have visited, C & J Auto and Truck Service is now top of my list. They do through work. They made sure that before my Goddaughter and I left, that they wanted her Vehicle to be fixed right the first time. I want hesitate to allow them to service my Vehicle when the time comes. C & J A Auto Truck Service made my Goddaughter very happy.
Anthony Ford
State inspection, fast, easy,friendly service!
Crystal Andrews
These guys are the ones I will he coming to for now on out ! Friendly knowledgeable and they are that good ! And they are local ! Thanks guys !
Nikia Palmer
They were very friendly and took the time to explain the repairs. They even saved the replaced part to show me what was wrong. I will definitely use them in the future.
Robert Martin
I used this business to do the VA State Inspection of the weekend, and they did a great job! I was in and out in about 10min
Emily Zitzman
This shop has managed to perfect the trifecta of service! Fast, good, and affordable! Excellent customer service!
Michael DeYoung
Wonderful service, Millie is terrific
Catherine Johnson
It was great to see my friends and neighbors there. I will bring all my vehicles there from now on.
Rusty John
I recently purchased a Toyota Camry hybrid not ever having a hybrid before wasn't sure what to do called this automotive center and they took care of me 100% explained the problem diagnosed it correctly and took care of it I am satisfied 100%. The staff is amazing friendly always in communication with you knowing step by step what the process is. After dealing with them now they will always be my place to go I recommend them highly.
Ken Ward
I was buying a used car and asked River's Bend for a pre-purchase inspection. The staff provided excellent service - everyone was friendly and efficient - and they were able to confirm that the car was in good shape. I will be coming back to them in the future and recommend giving them a visit!
Catherine Ows
Great communication
Danielle logan
Great I got a state inspection.
Tamara Elliott
I took my vehicle here for a state inspection, was in and out in about 40 minutes. The staff is always friendly.
Brenna Snow
Great place. Nice people people
Terrance Lucky
They did a great job on my front end alignment, and worked around my schedule.
Sheila Williams
I took my SUV in for an annual inspection. Professional environment. Quick service and expert care.
Nanshill Wilson
Service was excellent, timely, and affordable. Will definitely be back, and have already referred River's Bend Auto to our friend!
Laura Lowrie
Very friendly and professional staff. Expedient service
Jerel Solomon
We were on the highway and our car started to run rough. C & J got us right in and took care of our problem and got us back on the road quickly. Competent, friendly professional, reasonably price.
Reed S
Rivers-bend auto came through for me when I needed repair Bobby, Millie, Brandon and the crew did an excellent job on my Ram 1500, they have gained my respect and trust for my repair needs. Thank You again.
Robert Cummins
I had an emergency situation 3 hours away from home, luckily I was right down the road from Riverbend! They took my truck right in, got right to work on it, and done a amazing job. The lady's working inside the office are just as nice as they can be, they'll really make you feel at home, while you're sitting around waiting. They got it done in a timely manner and I still made it to the river to fish they saved my day! These people are awesome and I would highly recommend!
Ryan Lunsford
Great shop. Professional and personal. My new go-to mechanic.
Anthony Jackson Sr
Called and they set me up for same day appointment. They are very friendly and do the job. Only thing, don't have a waiting area for customers, so drop off is best.
Luis Castro
SUV inspection
Ida Tyler
Fast, friendly and Affordable.
Robert Lewis
Got me in and out pretty fast and my repair went well.
Rita McMurdy
Got tire plugged they were quick and fair!
Gman T
The staff is always friendly and professional, and the service is quick and well done.
Megan Noel
I would recommend anybody to this place. They did a good job on my truck and thank you!
Travis Recker
I never write reviews but this one deserves all gratification - grade A service, both mechanic and customer. Great products, efficient and effective work. I would recommend this shop to anybody. I live in Petersburg and I go out of my way to come to the shop anytime I've had any issues with any one of my vehicles. They worked on my F-150, my Toyota Camry, and now they're working on my Kia Sportage. If you need a good mechanic shop I recommend the one at 9007 Jefferson Davis Highway, Richmond, Virginia. Any and everything, they're fair on pricing, effective on work, grade A mechanic's! Thank you for everything.
Brian Atherton
I rarely write reviews! I recently moved to this area and had to shop around for a new auto shop. Long story short, they were honest enough to turn down the labor costs I would have paid for installing a part that the "dealer" said should be replaced. As the title says, I rarely write reviews but I want to help the next person looking for a reputable auto shop.
sammao26
I will never stop going there. They are so friendly and fair. Blessings will always come their way. Honest mechanics with integrity are hard to find!!!!!
Keshawn Pride
Good diagnostics by mechanics.
Thierry Dechaunac
Rivers Bend is the best! Always good service they go above and beyond. Millie keeps the place running smoothly!
Caterina Keavy
Great and timely service. Knew what the issue was and fixed it within a couple of hours
LINE HASTY
River's Bend is by far the best auto shop I've been to in my 36 years of living. From the quality of service to the southern hospitality. Was greeted so nice by the receptionist and the mechanic made sure they showed me everything that was wrong and fixed it in less time than I expected. I will come here for all of my auto needs. If I could give more stars I would. This place is second to none.
Emmanuel Jones
Awesome. Great folks to work with. I will definitely be telling my friends.
Christine Mosconi
I have been going to C & J Auto for close to 20 years now. My family also takes their cars there. Mark and the staff are awesome to work with. Highly recommended.
Vickie Carr
I was trying to get a vehicle inspection for my vehicle for at least three months and every place I called or stopped at had a long wait to get it done. I was so excited when I contacted them at Rivers Bend Auto Care because I was able to bring my vehicle there for an inspection within a few hours. The staff is very friendly and was quick service. Loved how the staff was so nice and greeted by all and thanked for my business and to enjoy my holiday weekend. Recommend to all
Karen Hoffman
Nice honest car repair, inspection station. Nice staff.
Vester Wood
I took my wife's car in for an oil change and an alignment. I did not have an appointment. I walked in and although they were obviously busy, they were able to squeeze me in immediately. They performed the oil change and then pointed out that one tire was damaged and may not need an alignment if I were to replace the damaged tire. They then contacted a local tire shop, provided the tire size, confirmed they had the tire I needed, and was able to get me "referral discount on the tire. Turned out that I didn't need the alignment after all. All completed within a reasonable time, considering I didn't have an appointment. Thank you River's Bend Auto.
Eddie Medina
Does great work with reasonable prices.
Big C's Mobile Auto Detailing LLC