REVIEWS

Awesome customer service!! Great people!!

Diana Hutchison

I have been having a problem with fuses blowing which wouldn't allow me to roll my windows down, lock my car doors, open up my truck and my car remote didn't work as well. It took them no time to solve my problem., I was apprehensive about getting electrical work done in fear of having to pay a lot to fix the problem. I spent money on parts and labor and no one was able to fix the problem. They fixed the problem and it was way less money than what I expected to have to pay. I will be using their service for all of my vehicle needs. Highly recommend.

Patrice Jones

These guys seem legit. It's hard to find a good and honest mechanic. So far they have properly diagnosed and repaired a few vehicles for us over the last 2 yrs. The team there seems to work well together and I like that they check with me BEFORE doing extra work instead of just doing it and telling me when I get the bill

R Brooks

River Bend Auto was very professional, warm and inviting place to do business. The work was done ahead of schedule and very reasonable price I will definitely do repeat business.

Carlton Burgess

Exceptional customer service, they went above and beyond to fix my vehicle. The prices are better than their competitors.

George Figueroa

I've used their services on a previous vehicle. They appear to be genuinely friendly and knowledgeable mechanics. They were concerned about our mechanical needs. They took care of our vehicle and took a personal interest in making sure that we were satisfied and offered assistance beyond the manufacturers warranty, if anything should happen.

Dr. Ron Johnson

My car broke down heading to a mini-vacation. This was the closest repair shop and they took care of my car & worked with me. Greatly appreciated!

Liz Moore

Great service and very friendly staff.

David Williford

Very orderly, kept me posted and had my car ready in a timely manner!

Anthony Mapp

Chester

My experience at River's Bend Auto Care is always a great experience, they really meet their customer's needs. I recommend you go see them for any of your car needs. I rate them a 5 star rating go see them today.

Helen Davis

Chester

The service personnel and mechanics of River's Bend Auto Service provided me with exemplary service. I was on my way home to Wilmington, NC from a trip to Pennsylvania when my car went dead at food stop in Chester, VA. I replaced the battery, however, all the "need service" warning lights flashed on. River's Bend Auto Service was highly recommended to me so I traveled there hoping that my car would make it without stalling out. The mechanics checked my battery and alternator as well as other areas under my hood. Meanwhile the service women behind the desk spent a better part of an hour calling around to various auto stores and a dealerships inquiring about the immediate availability of alternators in case the latter needed to be replaced. It was suggested that I go to the only Honda dealership around which was about a twenty minute drive in order to have my car diagnostically evaluated. I did so and Honda reset the codes on my car and all was well. River's Bend Auto Service would not have been able to do that but recognizing that I needed such help stirred me in the right direction so that I could then drive home the same evening free of difficulties. This time and effort on their part was provided without charge and with concern for my well being. They called me to make sure I found the Honda dealership and also the next morning to inquire as to the outcome. Words can not convey my appreciation and gratitude to all there for their help and concern. I highly recommend River's Bend Auto Service.

Carol Gallagher

Fast and efficient service. Honest about what's going on with my vehicle and pointed other things out that may be a problem in the future.

Fritz Rethemeyer

Everyone was very polite and friendly.

Ronald Smith

The staff was very friendly and accommodating and the pricing was fair. It seemed like a fun workplace too, which is a plus in my book. They were able to schedule me in pretty quickly and the oil change and inspection was done in an hour. And as a bonus, the sticker for next oil change was reflective of my actual car and the type of oil it uses (synthetic) rather than the generic 3 month/3,000 miles other places have stuck on. All around pleasant experience and would recommend them as my friend and her dad recommended them to me. I live in Richmond city but it's worth the drive for nice, honest people and fair pricing.

Nick Court

Richmond, VA

Efficient and reliable service. Will be back.

lmn12170

Brakes

We had one of our work trucks have serious brake issues while our guys were working in the area. Going off Google reviews I choose this repair shop. Not being there in person made this a bit challenging but through phone conversations with these guys, they repaired the truck working it into their busy day. Highly recommend!!

Beth Lasater

Service is great here, very friendly staff and had a great experience. Would definitely recommend for your car and truck services.

JFJ

The manager is the best! I would definitely suggest this business for women to take their vehicles. They even have classes for women to attend so that they are more aware of what is needed for their vehicles to be safe!

Kathleen Irby

Quick Lube Services

Oil change

Kenneth Merritt

Had an amazing positive experience!! Clean, professional, knowledgeable, efficient and reasonable prices. Ask for Wade. He is awesome! Going back for future services.

Chavonte Gillus

They always do great work! Millie and Bobby are super nice, will pick you up and drop you off.

Georgette Dilworth

They were very nice and diligent.

Loretta Tillman

I love C&J. They are very professional. I've been going there for over 15 years. I won't take my car anywhere else.

Dawn Kandris

From the moment I dropped my car off until I picked it up I was treated like family. Heather is awesome and up front with you and she tries her best to get you the best price. She keeps you in the loop every step of the way. The owner and the mechanics are all awesome. I would recommend them to anyone!

Alisha Scurlock

Several people provided direction to take my car to C&J. Excellent, reliable, fast and honest service. They also have upcoming seminars for women to learn about car maintenance and service which is much appreciated!

Amy LaVigne

I took my car to get inspected. The staff was friendly, polite, and efficient. I needed windshield wipers, they replaced them at a good price, and I was on my way. I'll definitely be back in the future when I need my car serviced.

Brandia Ginn

Greatest customer service ever, very clean facility.

Kathy Adkins

The employees were kind and helpful. The service appeared good, quick and their price was reasonable.

Jonathan Twilley

Awesome people

Mike Perry

GREAT PEOPLE AND GREAT SERVICE. My boyfriend and I have both gotten our cars serviced here and are continuing to get our cars serviced here. Whether it's an inspection, getting an oil change, or even getting a side mirror replaced, they got your back!

Kayliah Reed

Chester

This is an excellent place to go for auto service. I would highly recommend River's Bend Auto Care to anyone who needs auto service! They are friendly, courteous, professional, and very knowledgeable about their business. They are really prompt in taking care of your vehicle!

Dee Hale

Very professional, same day service and very affordable. I would highly recommend for your automotive needs.

Lisa Church

This company is amazing, I'm very grateful for them! They had fit me in last minute and finished my car by the end of business. I highly recommend and will be a return customer!

Tim Parks

I was satisfied with their repair work.

Akin L. Akinbuli

They are amazing I went there today and they figured out what was wrong with my car, even went above and beyond to contact O'Reilly on my behalf to make sure I was taken care of

jessica davis

C&J blessed my daughters and I. We have 1 vehicle. They not only fixed my car but they were Super affordable. Thank you all for helping me. I can now work without fear of breaking down.

Dina Moore

A great place to get your oil changed!

Barry Albert

Great mechanical service, customer service was outstanding, definitely will be going again if need be

james ingerick

Does great work with reasonable prices.

Big C's Mobile Auto Detailing LLC

Customer service was second to none. The staff went out of the way to get my vehicle repaired quickly. Highly recommend River's Bend Auto for your vehicle repair needs.

Jeff Lail

Dropped my car off early and picked it up after noon and it drives great. The office ladies were friendly and helpful. Will always go back when needed.

Debra Wrenn

Always honest, friendly and fair. Very reasonable prices and trustworthy! Will continue to go there!

Pam Farmer

Always a good experience when I need to utilize the this shop for services.

Jackson

Outstanding customer service. Very friendly and comfortable place to take your vehicle. Like all mechanic shops, they're busy, but they're always available to take care of you. You won't find better customer service elsewhere.

Nick Liguori

Heather was A++++++ in customer service! Mr. Mark the owner serviced my vehicle himself!! I WILL be a returning customer. The customer service and efficiency of service was above excellent

Barbara Maxey

If you are in need of good honest auto repairs and did I mention affordable.

Clarence Mickins

I had an oil change and state inspection done. They were fast, friendly and affordable. I'll definitely be returning.

Jason Bonner

Amazing experience! They had my car ready a day before I was initially told it would be. Very reasonable pricing and will definitely be using them for repairs in the future.

Felisha Feliciano

Great experience, look forward to using them again.

Todd Felts

I had my oil changed and they did a good job and are very nice people.

Rita Sebera

I went to C&J Auto to have brake pads put on my vehicle and they were honest enough to let me know that I really didn't need brake pads yet. I truly appreciate their honesty and the great customer service that I received at C&J Auto. I will definitely use them for all of my auto repairs.

Robin D

Took my car there yesterday for o2 sensor. Mechanic found the issue, but wasn't sensor!! He had car fixed same day and now it runs GREAT!!! I'd highly recommend Rivers Bend Auto Center for your car needs!!

Blue jay Bob

Speedy service, excellent and professional assistance. Will definitely be going back!

liz Lowe

I needed my state inspection done and I found this shop in a pinch! Very professional, didn't try to find things they can charge me extra for and got me in and out. I definitely recommend them if you need an inspection done.

A Jones

The staff at Rivers Bend Auto was very nice to me and very professional. Had my car inspected and back on the road again quickly. With minimal waiting time. I will definitely come back if I need more work done.

Linda James

Fast, courteous and competent. First time there for car inspection. One more car and motorcycle to go. Want to prove not all bad stories true. WILL tell you.

Edward Lindenmuth

Had an emergency and needed to have an oil change before leaving town. They got me taken care of very quickly. They checked the entire vehicle over to make sure it was safe and I'd have no issues during my trip! Price was very reasonable and I will definitely be back! Thank you!

Carolyn Marie

Had fuel issues with my car for MONTHS and every other shop I called either didn't know a solution or just wouldn't touch it. These guys knocked it out and did an amazing job! They also just recently fixed my truck that had a chronic steering rack issue and now it handles like a dream! C&J is the way to go no questions.

Najee

C & J provides quality work in a timely manner. I brought my car in for an oil change and was out within an hour. I'm glad I found them!

Tameka Jones

Great service and friendly people.

Donald Gleason

I had my inspection done and it was quick and easy and they assisted me with a windshield wiper issue. Overall a great experience.

Leeann Hunt

Friendly, honest mechanics who know their cars.

Tommy

Employees were very friendly and professional. I would definitely recommend.

Alonzo Paige II

Wade and Jess have made each of our experiences with them positive. The atmosphere in the shop is welcoming and friendly. They are professional, courteous, and use language that non-car experts can understand, as well. It is a pleasure to work with a shop that makes customer service a priority.

Michelle Stokes-Byrd

Did a great job at a fair price replacing bad wheel bearings on car, done in a timely manner. Would recommend!

Steve Harrell

Did a great job at a fair price replacing bad wheel bearings on car, done in a timely manner. Would recommend!

Steve Harrell

Great service. Honest people. They honor their warranties and make it right.

Cindy Hawkins

Great service. Honest people. They honor their warranties and make it right.

Cindy Hawkins

Great service. Honest people. They honor their warranties and make it right.

Cindy Hawkins

Great service honest place to get your car fixed

Mark Harlow

They were very helpful,knowledgeable and honest! I will definitely be using them again.

Mark McDaniel

Great service honest place to get your car fixed

Mark Harlow

They were very helpful,knowledgeable and honest! I will definitely be using them again.

Mark McDaniel

Took care of my truck and got me in my way

Donald Via

Mark worked with me to replace head gaskets on my 2005 LLY Duramax. Aside from a few minor things, and a long wait on the head shop, the work was done well. The price was very reasonable as well. Didn't replace anything that wasn't asked for. Put in ARP head studs as I'm running higher than normal boost and towing 10-14k regularly. Overall very satisfied with C&J. Very transparent, gave me back the replaced parts showing that it was necessary and made suggestions, but didn't push anything not needed. Over a thousand miles later, I'm getting better economy while towing and seeing cooler temps than ever. If I lived in Richmond, this would be my mechanic.

Nathan Hladky

Made an appointment for a state inspection. Inspection was done in 20 or so minutes. Staff was very nice. Will be returning in the future!

Andrew David Patac

Really great help with the situation with my truck. Good people!

Garrison Sloop

Quick service and polite staff

Ronda Leigh

Quick service and polite staff

Ronda Leigh

They got me in for a State Inspection and did a great job. Fast and Friendly service!!

Bradley Hudson

I was out in about 20 minutes for my state inspection. Staff were friendly

Call Me Ley

Very professional. Already told my friends about my great experience and recommended C & J Auto if their automobile starts to show signs of wear and tear

Jamil Jasey

Very. Nice and good people honest showed me everything and very. Good family business will use again

Paula Meadows

I have four vehicles an bring them all here for general maintenance. Very knowledge and capable staff that always does a great job. Mechanics take care of the problems and make you aware of any needs identified. You can trust in Rivers Bend Auto Care.

H Glenn

They were very polite. Sold me an amazing car and are always quick to communicate what is going on.

Alyallah Parham

The woman behind the counter was professional and polite.

Patrick Fleming

Good People

Billy Stafford

This company was awesome. I was able to have my car repaired the same day as I dropped it off. Everyone was professional and knowledgeable.

Cara Gill

Chester, VA

Wade & Jess & their team are incredible! We've been taking all of our vehicles here for years now & have noticed a huge improvement in management since Wade stepped in! They're honest, fair & their customer service is incredible! We're extremely satisfied customers for life!

Amy Felts

The very very best!

Kathleen Aumann

Rivers Bend Auto always does a good job!

Joanne Dale

Needed work done on son's car. Very informative, knowledgeable and friendly. Will return for service on my other cars!

Laverne Johnson-Scott

I had inspection done. It was done in no time. Very happy with my experience.

mable farris

I walked in and they treated me like a real customer. I greatly appreciate that because it's hard to get real good customer service now a days. Thank you so much.

Alexander Johnson

Heather was A++++++ in customer service! Mr Mark the owner serviced my vehicle himself!! I WILL be a returning customer. The customer service and efficiency of service was above excellent

Barbara Maxey

Very accommodating, and punctual with a last minute inspection . Ladies in the office are very personable, professional and a hoot!!

Kristine Blouin

Motorcycle inspection. Great people and great service.

Carl Cencewizki II

Very kind and professional! Found time to fit me in and did my inspection in very little time. Highly recommend!

Mindy Cline

Great customer service

Erick Rogers

Great people! Def will be coming back again and again

Adam Borges

(Translated by Google) Great service. (Original) Buen servicio.

Wilson Garcia

Rivers Bend Auto is upfront, affordable, and honest about vehicle repairs. I can't recommend this shop enough! *** 6 Stars ***

Rashan Morris

Great and professional!

Mellow gta5 Lol

Ms. Heather, was superb in her customer service and friendliness. She was immediately able to give me any answers I needed about my vehicle and when I needed help setting something up after normal business hours so I could pick up my car after work, she promptly responded with a instructions on how to retrieve my vehicle if they were closed. Their prices were honest and fair and since I've picked up my vehicle it runs like the new car it is. Ty Ms. Heather and to the mechanic who stayed in touch and gave me a step by step on what I could expect. I give 5 stars.... Hands down, the best service I've had from an automotive repair company. You guys rock!!

Jason Toney

Excellent service and very timely with repairs. I will continue to bring all of my vehicles here.

Donovan Coffey

I had a state inspection done for my daughter it was done in a timely professional manner possible future usage for car services

Selestine Mckensie

I was a referral from a local Rim & Tire shop just around the corner and knowing that the Memorial Holiday wknd travelers are usually dropping vehicles off I walked in needing a state inspection and tram was very professional, inviting and extremely attentive. I was seen right away with no delays. Needed a rear 3rd brake light and 20-30 mins later I was in my way. Very clean environment including outside and inside, super nice crew and will definitely being coming back.....as a matter of fact headed there right now to see about a quick install of set of u-Bolts, lift blocks and two centering pins. Thanks.

Lily Limbach

Great service. Very professional, knowledgeable with expertise in whatever your car needs are.

Kat Morris

Very friendly and helpful. I was in and out in no time at all.

Jackie Wright

Superior Customer Service

Yook 345

Love this place. Brandon is the man

Michael DavidLoving

Very fast and professional.

Jody Meadows

Awesome customer service in and out in a minimum amount of time for my state inspection.

Barry Miller

I accepted unsolicited advice from a truck owner forum to trust Mark with my truck. While manufacturing delays are beyond his control, he kept me informed and has me back on the road. Glad I took the recommendation.

Fr. David Arnold

It was a pleasure to be there, they took care of me and my needs immediately.

Mary Carter

State inspection

Mischele Denise Higginson

Great communication

Danielle logan

I was pleased with their friendly environment and customer service. I had never been to this establishment. However, my Goddaughter (Antonia Saunders) needed to have service preform on her Vehicle. Of all of the Auto Repair Shops which I have visited, C & J Auto and Truck Service is now top of my list. They do through work. They made sure that before my Goddaughter and I left, that they wanted her Vehicle to be fixed right the first time. I want hesitate to allow them to service my Vehicle when the time comes. C & J A Auto Truck Service made my Goddaughter very happy.

Anthony Ford

State inspection, fast, easy,friendly service!

Crystal Andrews

These guys are the ones I will he coming to for now on out ! Friendly knowledgeable and they are that good ! And they are local ! Thanks guys !

Nikia Palmer

They were very friendly and took the time to explain the repairs. They even saved the replaced part to show me what was wrong. I will definitely use them in the future.

Robert Martin

I used this business to do the VA State Inspection of the weekend, and they did a great job! I was in and out in about 10min

Emily Zitzman

This shop has managed to perfect the trifecta of service! Fast, good, and affordable! Excellent customer service!

Michael DeYoung

Wonderful service, Millie is terrific

Catherine Johnson

It was great to see my friends and neighbors there. I will bring all my vehicles there from now on.

Rusty John

I recently purchased a Toyota Camry hybrid not ever having a hybrid before wasn't sure what to do called this automotive center and they took care of me 100% explained the problem diagnosed it correctly and took care of it I am satisfied 100%. The staff is amazing friendly always in communication with you knowing step by step what the process is. After dealing with them now they will always be my place to go I recommend them highly.

Ken Ward

General Services, near Chester, Virginia

I was buying a used car and asked River's Bend for a pre-purchase inspection. The staff provided excellent service - everyone was friendly and efficient - and they were able to confirm that the car was in good shape. I will be coming back to them in the future and recommend giving them a visit!

Catherine Ows

Great communication

Danielle logan

Great I got a state inspection.

Tamara Elliott

I took my vehicle here for a state inspection, was in and out in about 40 minutes. The staff is always friendly.

Brenna Snow

Great place. Nice people people

Terrance Lucky

They did a great job on my front end alignment, and worked around my schedule.

Sheila Williams

I took my SUV in for an annual inspection. Professional environment. Quick service and expert care.

Nanshill Wilson

Service was excellent, timely, and affordable. Will definitely be back, and have already referred River's Bend Auto to our friend!

Laura Lowrie

Very friendly and professional staff. Expedient service

Jerel Solomon

We were on the highway and our car started to run rough. C & J got us right in and took care of our problem and got us back on the road quickly. Competent, friendly professional, reasonably price.

Reed S

Rivers-bend auto came through for me when I needed repair Bobby, Millie, Brandon and the crew did an excellent job on my Ram 1500, they have gained my respect and trust for my repair needs. Thank You again.

Robert Cummins

I had an emergency situation 3 hours away from home, luckily I was right down the road from Riverbend! They took my truck right in, got right to work on it, and done a amazing job. The lady's working inside the office are just as nice as they can be, they'll really make you feel at home, while you're sitting around waiting. They got it done in a timely manner and I still made it to the river to fish they saved my day! These people are awesome and I would highly recommend!

Ryan Lunsford

Great shop. Professional and personal. My new go-to mechanic.

Anthony Jackson Sr

Called and they set me up for same day appointment. They are very friendly and do the job. Only thing, don't have a waiting area for customers, so drop off is best.

Luis Castro

SUV inspection

Ida Tyler

Fast, friendly and Affordable.

Robert Lewis

Got me in and out pretty fast and my repair went well.

Rita McMurdy

Got tire plugged they were quick and fair!

Gman T

The staff is always friendly and professional, and the service is quick and well done.

Megan Noel

Recommend to Anybody!

I would recommend anybody to this place. They did a good job on my truck and thank you!

Travis Recker

Grade A service

I never write reviews but this one deserves all gratification - grade A service, both mechanic and customer. Great products, efficient and effective work. I would recommend this shop to anybody. I live in Petersburg and I go out of my way to come to the shop anytime I've had any issues with any one of my vehicles. They worked on my F-150, my Toyota Camry, and now they're working on my Kia Sportage. If you need a good mechanic shop I recommend the one at 9007 Jefferson Davis Highway, Richmond, Virginia. Any and everything, they're fair on pricing, effective on work, grade A mechanic's! Thank you for everything.

Brian Atherton

I rarely write reviews! I recently moved to this area and had to shop around for a new auto shop. Long story short, they were honest enough to turn down the labor costs I would have paid for installing a part that the "dealer" said should be replaced. As the title says, I rarely write reviews but I want to help the next person looking for a reputable auto shop.

sammao26

I will never stop going there. They are so friendly and fair. Blessings will always come their way. Honest mechanics with integrity are hard to find!!!!!

Keshawn Pride

Good diagnostics by mechanics.

Thierry Dechaunac

Rivers Bend is the best! Always good service they go above and beyond. Millie keeps the place running smoothly!

Caterina Keavy

Great and timely service. Knew what the issue was and fixed it within a couple of hours

LINE HASTY

River's Bend is by far the best auto shop I've been to in my 36 years of living. From the quality of service to the southern hospitality. Was greeted so nice by the receptionist and the mechanic made sure they showed me everything that was wrong and fixed it in less time than I expected. I will come here for all of my auto needs. If I could give more stars I would. This place is second to none.

Emmanuel Jones

Awesome. Great folks to work with. I will definitely be telling my friends.

Christine Mosconi

I have been going to C & J Auto for close to 20 years now. My family also takes their cars there. Mark and the staff are awesome to work with. Highly recommended.

Vickie Carr

I was trying to get a vehicle inspection for my vehicle for at least three months and every place I called or stopped at had a long wait to get it done. I was so excited when I contacted them at Rivers Bend Auto Care because I was able to bring my vehicle there for an inspection within a few hours. The staff is very friendly and was quick service. Loved how the staff was so nice and greeted by all and thanked for my business and to enjoy my holiday weekend. Recommend to all

Karen Hoffman

Nice honest car repair, inspection station. Nice staff.

Vester Wood

I took my wife's car in for an oil change and an alignment. I did not have an appointment. I walked in and although they were obviously busy, they were able to squeeze me in immediately. They performed the oil change and then pointed out that one tire was damaged and may not need an alignment if I were to replace the damaged tire. They then contacted a local tire shop, provided the tire size, confirmed they had the tire I needed, and was able to get me "referral discount on the tire. Turned out that I didn't need the alignment after all. All completed within a reasonable time, considering I didn't have an appointment. Thank you River's Bend Auto.

Eddie Medina

Does great work with reasonable prices.

Big C's Mobile Auto Detailing LLC