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Best Auto Repair, Richmond

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CODE OF ETHICS

 217 Verified Review(s)

  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

what our customers say

They was so friendly and caring and the work was done fast...
R
, 01/23/2023

Honesty, Integrity and respect, these people have it all. Was about to get charged almost twice the amount at the Ford dealership unnecessarily to pass inspection. They got my truck ready by the promised time. Highly recommend this establishment!!!
R
, 01/10/2023

Very helpful and knowledgeable.
W
, 01/10/2023

Good friendly service, thorough and in depth vehicle inspection
K
, 01/09/2023

Great service. As a lady it's a comfort to go to a shop and feel like you're getting honest service and great work. The ladies at the desk are kind and caring. And you don't feel when you leave you have been shafted. 10 out 10 highly recommend.
T
, 01/09/2023

Great service.
G
, 01/04/2023

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TAP TO CALL NOW 804-275-2560 X