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Best Auto Repair, Richmond

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CODE OF ETHICS

 204 Verified Review(s)

  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

what our customers say

They were very helpful
G
, 10/03/2022

Couldn't ask for better service. Easy inspection appointment, was in and out in less than 30 minutes. Definitely coming back for all our service needs.
p
, 09/30/2022

Amazing mechanics and techs. The owner wade is very knowledgeable and helpful and the receptionist is very kind
C
, 09/27/2022

Great all around service
M
, 09/15/2022

Inspection
D
, 09/13/2022

The technician Mr. Atkinson did an amazing job. He was polite, timely, precise, and kept my car clean from oil & grease while he was inspecting it. I have had a previous shop get grease and oil all over my seat and my floorboard, so this was important to me. I absolutely will be going back again for my car needs.
M
, 09/07/2022

  • ASE (Automotive Service Excellence)
  • IDENTIFIX
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  • NAPA
  • ASE Master Technician
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TAP TO CALL NOW 804-275-2560 X